Vilazzio
Reservation Executive
Location
Mumbai, Maharashtra
Agreement
Full-time
Experience
0 - 3 yrs
Monthly Pay
₹15K - 30K/mo
We are looking for a confident and driven Reservation Executive (inbound tele sales) who can handle inbound inquiries, engage guests over calls and WhatsApp, and convert leads into confirmed bookings.
Key Responsibilities:
- Handle inbound calls, WhatsApp, and online inquiries
- Understand guest requirements (dates, group size, occasion, budget)
- Recommend suitable villas from our portfolio
- Follow up consistently to convert inquiries into bookings
- Maintain daily lead updates and booking records in CRM
- Coordinate with operations for confirmations and special requests
Why Join Villazio?:
- Be part of a fast-growing hospitality startup
- Performance-based incentives
- Opportunity to grow
- Learn structured sales systems in the luxury travel space
- •0–3 years experience in sales / telecalling / hospitality / customer service
- •Freshers with strong communication skills are welcome
- •Willingness to work weekends (rotational off)
- •Strong spoken communication skills
- •Confident and persuasive on calls
- •Sales-driven mindset with ability to close
- •Comfortable handling multiple leads daily
- •Organized and disciplined with follow-ups